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Affordable dial-up Internet access
Great Internet service at a great price for People, just like
you.
How? Let us break it down for you.
We make it easier for people to get great, reliable access to the Internet by:
Reducing the cost.
We provide high-quality, unlimited dial-up Internet access for a fraction of the
price charged by the "big" guys.
Reducing the hassle.
We have more access numbers, covering more area codes, than AOL so you get fast,
reliable connections every time you log on. And you'll be able to go anywhere
you want on the Web, for as long as you want.
What our members get
Technology
Unlimited Internet access with speeds up to 56K
Nationwide coverage from top providers with over 8,000 access numbers
Smart Dialer technology for fast, reliable connections
Automatic Spam repellent to keep your email Inbox free of junk mail
Email with Web Mail access
What are the minimum system requirements that my computer must have?
What is the Smart Dialer?
What do you mean by "unlimited Internet access"?
How will I be billed for PeoplePC Online?
How will my computer change?
Can I get high-speed Internet access?
Can I cancel once I become a member?
General Internet Access Questions
Which network provides my Internet access?
Will I pay toll charges?
Should I install another telephone line?
Will I get a busy signal when I try to dial in?
What does PeoplePC Online do about "spam"?
Can I still use AOL?
Can I change my Internet access number after registering as a member?
Can I use my Internet access account to dial into my office or other networks?
What should I do to keep my kids from seeing Internet sites that might not be
appropriate for them?
PeoplePC Online
Q. What do I get with PeoplePC Online and PeoplePC Online Accelerated?
A. PeoplePC Online includes:
- More local access numbers than the "big" guys
- Smart Dialer technology for fast, reliable connections
- Email with spam filtering and web mail access
- 24/7 email technical support
- Instant Message Center
- No banner ads on your Welcome Page
PeoplePC Online Accelerated includes:
- All the features of PeoplePC Online
- Accelerator technology to surf up to 5X faster
- In-page Ad Blocking to block most web page advertisements
Learn more about PeoplePC Online Accelerated
Back to top
Q. What are the minimum system requirements that my computer must have?
A. To get the optimum results from this software, your computer must meet the
following minimum system requirements:
Computer/processor
486DX/66 MHz or higher processor.
Operating system
Windows 95, 98, Me, 2000 or XP.
Please note: PeoplePC Accelerated is not compatible with Windows 95.
Memory
For Windows 98, Windows Millennium, and Windows 2000 - 32MB RAM minimum. For
Windows XP - 64MB RAM minimum.
Hard drive space
100MB available hard drive space.
Mouse
Windows-compatible mouse.
Modem
28.8K baud or better.
Video
SVGA with 256 colors for 800x600 pixels or better.
Back to top
Q. What is the Smart Dialer?
A. Our Smart Dialer makes it easy for you to choose multiple access numbers and
then it selects a fast, reliable connection each time you log on. Just enter
your area code and then select from the list of available cities or even select
individual numbers within that city.
Back to top
Q. What do you mean by "unlimited Internet access"?
A. This means that there is no limit to the amount of time you can spend online
with your PeoplePC Online Internet access account. As when using any Internet
service, you may incur phone charges for the use of PeoplePC Online access
numbers depending on your location and local calling plan. Please check with
your local phone company to make sure that the access numbers you select from
the PeoplePC Online list are local call for your calling area.
Back to top
Q. What are my payment options for PeoplePC Online?
A. Pay for PeoplePC Online Internet access by direct debit from your checking
account (monthly payment plans only) or with a valid credit card. PeoplePC
accepts Visa, MasterCard, American Express or Discover.
Back to top
Q. How will my computer change?
A. For your convenience, this software installs the latest version of Internet
Explorer and transfers all your bookmarks from your previous browser.
Additionally it will place a PeoplePC Online icon on your desktop so you can
access the Internet with just one click.
Back to top
Q. Can I get high-speed Internet access?
A. Sign up for PeoplePC Online Accelerated and accelerate your web surfing using
your existing phone jack and modem - no new hardware is required. You'll get all
the features of PeoplePC Online plus Accelerator technology to help you surf up
to 5X faster.*
Back to top
Q. Can I cancel once I become a PeoplePC Online member?
A. Yes, you may cancel your service by calling our Customer Service department
at 1-888-587-9669. Customer Service is available Monday – Friday, 9:00 am – 9:00
pm EST. Please note: if you pre-pay, you will not be able to cancel your
membership after your free trial period.
Back to top
General Internet Access Questions
Q. Which network provides my Internet access?
A. Our unlimited Internet access is provided by top-tier Internet Service
Providers (ISPs).
Back to top
Q. Will I pay toll charges?
A. Most U.S households can dial up via a charge-free telephone number. (Click
here to check for Internet access numbers in your state.) To find your Internet
access numbers, confirm the numbers we give you with your local telephone
company. If you do find that you must pay charges to use the Internet through
us, check back often as our network is expanding rapidly towards full coverage
of the United States.
Back to top
Q. Should I install another telephone line?
A. It is not necessary to have more than one phone line to access the Internet
from your home. Keeping in mind that your main line will be busy while you are
online, you may want to consider whether you'd prefer to use a voicemail service
that will pick up automatically when you are online, or to install a second
phone line. Please note that you are solely responsible for any and all charges
associated with installing a second phone line.
Back to top
Q. Will I get a busy signal when I try to dial in?
A. Our Internet Service Providers work hard to keep busy signals to a minimum.
Making sure our network performance is always excellent is a top priority and we
are constantly pursuing new ways to build out our capacity.
Back to top
Q. What does PeoplePC Online do about "spam"?
A. "Spam," commercial email you don't want and didn't ask for, can be a real
headache for people with email. We stop spam by deleting it before it gets to
you, using a technique called server-level filtering. Our powerful filters
automatically screen incoming messages for telltale signs of spam in
transmission protocols and message headers. As a result, messages identified as
spam are blocked before they reach your inbox.
A staff of email security experts is dedicated to preventing spam and other
forms of email abuse. In constant contact with experts around the world, this
team regularly monitors the network for suspicious activity, while continuing to
develop new prevention techniques.
Back to top
Q. Can I still use AOL?
A. Yes, but you will be missing out on great benefits. AOL has a billing option
called BYOA that lets you access its services through your own Internet Service
Provider. Current AOL users can find out more about this service under the AOL
keyword "billing." And don't let your Instant Messenger service keep you from
coming to us because you can still use that too.
Back to top
Q. Can I change my Internet access number after registering as a member?
A. Yes. Here's how:
1. Click on the 'PeoplePC Online' icon on your desktop.
2. Click 'Modify this location' on your Dialer.
3. Follow the Dialer Wizard steps. Select as many local numbers as possible so
that we can dial the best number for you. Remember to check with your phone
company to verify that you won't be charged for the numbers you are adding.
Back to top
Q. Can I use my Internet access account to dial into my office or other
networks?
A. Yes. Your membership comes with standard dial-up software.
Back to top
Q. What should I do to keep my kids from seeing Internet sites that might not be
appropriate for them?
A. The best way to protect kids on the Internet and to teach them to be smart
Internet users is to spend time with them when they are online. Use the Internet
together. Talk about all the educational resources, entertainment, and global
information the Internet has to offer.
It is also extra smart for families to keep their computers in an open area
where adults can observe and converse with kids as they surf the Internet.
If you are interested in installing software that restricts the sites your kids
can visit, a variety of products are available for sale online and at your local
software retailer.
Help
Free online email support and Frequently Asked Questions
Free Customer Service over the phone for sign-up, software installation issues
and billing questions
24/7 Technical Support over the phone for $1.95 per minute
Safeguards
We don't allow our partners to spam our members
We place tremendous value on our members' privacy
Home | Access Numbers | Easy Switching | Download Software |
PeoplePC Member Login | FAQ's | Learn More
3 minute download!
3 MONTHS for 1/2 PRICE!
$5.47 per month for 3 months.
Then just $10.95 per month.
No Credit Card Required
All the features of PeoplePC Online
plus Accelerator Technology3 MONTHS for 1/2 PRICE!
$7.97 per month for 3 months.
Then just $15.95 per month.
No Credit Card Required
Unlimited Internet Service
•Fast, Reliable Connections with Smart Dialer technology
•Instant Messaging Compatibility
•No Banner ads on your Welcome Page
•Email - 10MB of storage Compare for Yourself
PeoplePC Online AOL
Monthly Price $5.47 $23.90
Dial-up Numbers 9,144 4,214
Smart Dialer YES NO
Current as of 5/12/2004
Email with Security and Ease!
•Spam controls
•Virus Blocker
•Email with Microsoft Outlook
•Web Mail
Contact us anytime through email or call 1-877-947-3327
About Us | Careers@PeoplePC | Affiliate Program | Business Solutions | Legal |
Privacy Policy | Partners
† Free email support and online FAQs are available. Calls for sign-up, software
installation issues and billing questions are free. Calls for all other
technical issues are $1.95/minute.
* With PeoplePC Online Accelerated certain web page text and graphics will load
faster when compared to standard dial-up Internet service. Actual results may
vary. PeoplePC Online Accelerated is only compatible with PeoplePC Online
Internet service and specified WindowsTM browsers. PeoplePC Online Accelerated
is not Windows 95 compatible. Free email technical support; phone support is
available for $1.95 per minute.